Below is my list of the Top 10 Applications for Enterprise Social Networking.
- Sales Support - Sales has a huge need for information and a lot of time constraints. Enterprise Social Networking is a great way for an organization to support sales and for sales to share information.
- Project Communication - Enterprise Social Networking isn't going to provide you with Gantt charts but it's a very effective way to manage the communication that's vital to project success.
- Informal Learning - Enterprise Social Networking helps people search for and share knowledge that enhances organizational performance.
- Application Support - Enterprise Social Networking is an ideal way to bring people up to speed quickly and keep them informed about complex applications.
- Channel Communications - Good communication is essential to channel effectiveness. Enterprise Social Networking makes it easy to create dynamic, two way communications between an organization and its network.
- Non-Profits - Because non-profits often have diverse stakeholders, Enterprise Social Networking is an ideal way to foster communications and feedback.
- Intranets - In many cases Enterprise Social Networking is taking over as the primary means of internal communications and knowledge sharing.
- Market Research - Enterprise Social Networking systems, especially those that incorporate extensive blog capabilities are a powerful platform for capturing and sharing relevant information about prospects, markets, competitors and industry trends.
- Product Planning - Enterprise Social Networking is an excellent way to share ideas and collaborate in the product planning process as well as providing a powerful platform for communication as the product concept is implemented.
- Customer Service - Many large organizations start out using a wiki as a great way for customer service and support to find and share information. Then over time they increasingly get customers involved in the collaboration and knowledge sharing process.
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