BRIAN H. KEAIRNS
3521 Jefferson Ave.
Des Moines, IA. 50310
(h) 515-255-4982 brian@briankeairns.com (c) 515-250-9478
Summary
Experienced leader of projects, products, teams, vendors and clients in software, web development and publishing with a proven record of success. Expert in budget and schedule management, relationship building, and strategic use of resources to build innovative products and services that achieve objectives. Skilled at devising smart and practical solutions to problems of all types and sizes, good at developing best practices to ensure everything runs smoothly and enjoys new challenges.
PROFESSIONAL EXPERIENCE
PLAINTALES INC. Des Moines, IA March 2008 – December 2009
Executive Editor
Developed an award winning line of digital audio products and launched them through online and traditional sales channels.
- Managed the editorial direction, art design, and production of 16 award winning digital audio titles.
- Created successful sales relationships and licensing agreements with industry leading distributors, wholesalers, retailers and digital media companies such as Apple iTunes, Overdrive and Audible.com.
- Custom website design and development based on Wordpress platform.
- Created low cost, high return online marketing campaign using Facebook, YouTube, Twitter and Google Website Tools.
CUSTOMERVISION, INC. Des Moines, IA 2002 – 2008
Director of Product Management
Led the growth of this successful software company that develops and markets web based communication solutions used by Fortune 1000 firms to improve employee performance through effective communication and knowledge sharing about products, services, and customer issues.
- Created business and product plan for our award winning BizWiki and RapidWiki products.
- Built organization from 1 up to 12 employees and contractors, developed and successfully implemented strategic and tactical plans for technology, marketing, sales, services, and business development.
- Implemented successful product marketing and solutions sales strategy, resulting in CustomerVision growth to over 60 customers including Wells Fargo Home Mortgage, ING Financial, Amdocs, CDS Global Division of Hearst-Argyle, Docusign, ISO New England and Humana. 2007 revenue growth was 100% with customers logging millions of page views using CustomerVision solutions.
- CustomerVision has received numerous product and Company awards, including Silver Brandon Hall Learning Award for excellence in the Best Use of Emerging Technology, KMWorld Magazine's 2006 KM Promise Award, Finalist in the Intranet Journal Product of the Year 2007, The Society for New Communications Research Award of Merit, Human Resources Executive's 2006 Top 5 Training Products of the Year and Computerworld's Top 5 honoree in its 2006 Best Practices in Business Intelligence award.
WORKWISE SOFTWARE Seattle, WA (Division of Global Software, Inc. Raleigh, NC) 1998 – 2002
Director of Product Management
Director of Product Management of an enterprise software company that develops and markets business process automation and notification software on a private label basis to other software companies.
- Conceived and launched a new product and new business model.
- Created product messaging and collateral for the product line as well as overall corporate messaging.
- Played an instrumental role in raising angel financing.
- Closed OEM sales and negotiated terms with major OEM target prospects including an OEM agreement with Sage Software, the world’s largest mid-market business application company.
ATTACHMATE CORPORATION Palo Alto, CA 1996 – 1998
Senior Product Manager
Lead product manager for Attachmate Internet Products Group.
- Conceived and launched new product line critical to the successful sale of Wollongong to Attachmate.
- Produced messaging and collateral for product line and supporting press and analyst tours.
- Worked with sales management to close major channel and OEM customers.
COMPUSERVE (Division of Time Warner) SEATTLE, WA 1993 –1996
Senior Product Manager
Head of product management for consumer internet products including Internet in a Box, Mosaic In A Box and Sprynet. Overall responsibility for product lines with revenue exceeding $40 million dollars.
- Launched the core products that skyrocketed the company from a small startup to a significant force in the industry.
- Created the product requirements for Internet In A Box and Mosaic In A Box.
- Produced messaging and collateral for product line and supporting press and analyst tours.
MICROSOFT CORPORATION REDMOND, WA 1990–1993
Manager Online Customer Relations
- Managed customer relations efforts for end user and developer products through online services such as CompuServe and AOL.
EDUCATION
Stanford Continuing Studies, Stanford, CA - Business and Entrepreneurship, 1995
University of Northern Iowa, Cedar Falls, IA - B.A. English, 1989
TECHNOLOGY AND SOFTWARE SKILLS
Applications: Microsoft Office, Adobe Photoshop, Wordpress
Programming and Markup Languages: HTML, CSS
Working knowledge: Software development, web application development, SQL databases, website and database hosting, content management systems, social networking technology, requirements gathering, requirements management, online customer support
